Refund Policy Overview
At Aipet, we strive to ensure your satisfaction with our smart pet devices. Our refund policy outlines the terms under which you can return products.
Eligibility Criteria
To be eligible for a refund, your item must be unused and in the same condition that you received it. You must also provide proof of purchase.
Exclusions
Certain items may be exempt from refunds, including those that are opened or damaged. Please check our policy for specific exclusions.
Requesting a Refund
To initiate a refund, please reach out to our support team with your order details. We will provide you with instructions on how to proceed. [email protected]
Processing Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed promptly.
Cancellation Policy
If you wish to cancel your order, please contact us within the specified timeframe. We will guide you through the cancellation process.