Privacy Policy Overview

This Privacy Policy outlines how we handle personal data collected through our services.

Policy guidance

This introductory summary is provided to help readers navigate the sections that follow.

Use of information

Handled under this policy framework

User rights

Requests and access options are described below

Support channel

Contact

[email protected]

Phone

+41 61 672 34 24

Address

Birsfelderstrasse 44, 4132 Muttenz

General Inquiries

Contact Page

Data Collection Practices

We may collect personal data such as user preferences, device usage statistics, and account information for operational purposes.

The categories of data collected depend on user interactions with our AI Smart Pet Devices.

Data Sources

We gather data from user inputs, device sensors, and automated systems to enhance user experience.

Data is obtained directly from users during registration and through device interactions.

Types of Cookies Used

Essential cookies are necessary for the website's operation, while performance cookies help us analyze usage.

Cookies may be categorized as essential, performance, or functionality cookies.

Cookie Management

Cookies are utilized to improve functionality and user experience on our website.

Users can manage cookie settings through their browser preferences at any time.

Purposes of Data Processing

We process personal data to provide services, enhance user experience, and ensure device functionality.

Data processing is conducted for purposes such as service improvement and user support.

Data Sharing with Partners

All third-party partners are required to adhere to data protection standards and confidentiality agreements.

Data may be shared with trusted partners who assist in our operations under strict confidentiality.

Legal Disclosures

Disclosure may occur in response to lawful requests from authorities or as required by law.

We may disclose personal data to comply with legal obligations or protect our rights.

User Rights

These rights include access, rectification, and deletion of personal data under certain conditions.

Users have specific rights regarding their personal data, subject to applicable laws.

Requests

Rights Requests

We aim to respond to rights requests promptly and in compliance with relevant laws.

Requests regarding user rights will be addressed in accordance with applicable legal frameworks.

Data Retention

Data Retention Policy

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.

Data retention periods are established based on necessity and legal requirements.

Policy Updates

Users will be informed of updates to this policy that may affect their rights or data processing.

We will notify users of significant changes to this policy through appropriate communication channels.